You can invite additional users to your Mailcamp account from the Teams page. Team members receive an invitation email and can join after activating their account and setting a password.

Before you add a user

• Make sure your plan has available team member seats.

• Prepare the email address of each person you want to invite.

• Decide which Mailcamp permissions the new user should have.

• If you manage multiple teams, decide which team the user should join.

Add a user to a team

• In Mailcamp, open Teams.

• Click the team you want to manage.

• Click Add Member or Create team member.

• Enter the user's email address in the Email address field.

• To invite more than one person, enter multiple email addresses separated by commas or spaces.

• Select the permissions the user should have.

• Click Save and next.

Mailcamp sends an invitation email to the user. The user must open the invitation, activate the account, and create a password before they can access Mailcamp.

Choose permissions

• Use All General feature if the user should have broad access to the account features shown in the permission list.

• Select only specific permissions if the user should access limited areas.

• Leave a permission unchecked if the user should not access that feature.

• You can edit a team member later and update their permissions if their role changes.

The invite button is enabled only after Mailcamp has a valid email address and at least one permission is selected.

Manage pending invitations

• Open Teams.

• Click the team that contains the invited user.

• Review the user's status in the members table.

• If the invitation has expired, open the action menu and click Resend activation email.

• If you removed the user and need to invite them again, use Re-invite.

Pending users may show as Not activated yet. If the activation link expires, Mailcamp shows the invitation as expired and lets you resend the activation email.

Edit, disable, or remove a team member

• Open Teams and select the team.

• Find the user in the members table.

• Click the action menu next to the user.

• Choose Edit to update permissions.

• Choose Deactivate to turn off access without deleting the user.

• Choose Delete to remove the user from the team.

If you cannot add another user

• Check whether your account has reached the team member seat limit.

• Make sure each email address is valid.

• Remove duplicate email addresses from the invite field.

• Use an email address that does not already have a Mailcamp account in the same workspace.

• Select at least one permission before submitting the invitation.