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How to use reCAPTCHA

reCAPTCHA helps protect Mailcamp forms and login pages from automated spam or bot submissions. When enabled, visitors may be asked to complete a quick verification before the form is submitted.

Where Mailcamp can use reCAPTCHA

  • Login page - adds captcha verification before a user can sign in.

  • Registration page - helps prevent automated account signups.

  • Embedded subscription forms - asks subscribers to pass captcha before joining a list.

Mailcamp supports captcha through the global captcha provider setting. The default provider is reCAPTCHA, and some installations may also support hCaptcha.

When to enable reCAPTCHA

  • Enable it if your embedded forms receive suspicious or low-quality signups.

  • Enable it if your login page receives repeated automated attempts.

  • Enable it on registration if public account signup is open.

  • Use it together with good list hygiene and permission-based signup practices.

Set the captcha provider

  • Open the admin settings area.

  • Find the captcha settings.

  • Choose reCAPTCHA as the captcha engine.

  • Make sure the reCAPTCHA site key and secret key are configured for your Mailcamp installation.

  • Save the settings.

If the site key or secret key is missing or incorrect, the captcha challenge may appear but verification can fail.

Enable reCAPTCHA for login

  • Open the admin settings area.

  • Find Login reCAPTCHA.

  • Turn it on.

  • Save the settings.

After this is enabled, users may need to complete captcha verification before logging in.

Enable reCAPTCHA for registration

  • Open the admin settings area.

  • Find Registration reCAPTCHA.

  • Turn it on.

  • Save the settings.

This helps reduce automated signups when user registration is available.

Enable reCAPTCHA for embedded forms

  • Open the admin settings area.

  • Find Embedded form reCAPTCHA.

  • Turn it on.

  • Save the settings.

When embedded form reCAPTCHA is enabled, Mailcamp shows a captcha confirmation step before completing the subscription request.

If reCAPTCHA is not working

  • Check that the captcha provider is set to reCAPTCHA.

  • Confirm that the site key and secret key are correct.

  • Make sure the keys match the domain where Mailcamp is running.

  • Check whether browser extensions, privacy tools, or network filters are blocking Google reCAPTCHA scripts.

  • If captcha keeps failing, refresh the page and try the verification again.